Job Description: JSLP-3463 Salon Manager – Beauty Industry (Ernakulam)
Location: Ernakulam
Industry: Beauty
Responsibilities may include but are not limited to, confirm your Job Descriptions with the Interviewer:
- Operational Management:
- Oversee day-to-day operations of the salon, ensuring a high standard of service and cleanliness.
- Schedule and manage appointments to optimize staff productivity and client satisfaction.
- Maintain inventory and order supplies as needed, ensuring cost-effective practices.
- Staff Management:
- Recruit, train, and supervise salon staff, including stylists, receptionists, and assistants.
- Conduct regular performance reviews and provide feedback and development opportunities.
- Foster a positive and motivating work environment to promote teamwork and high morale.
- Customer Service:
- Ensure a superior client experience by maintaining high standards of service and addressing customer concerns promptly and professionally.
- Implement customer service policies and handle escalated customer complaints or issues.
- Develop strategies to retain existing clients and attract new ones.
- Sales and Marketing:
- Drive sales through effective promotion of services and products.
- Develop and implement marketing strategies, including social media campaigns, promotions, and events.
- Monitor sales performance and create action plans to achieve sales targets and increase revenue.
- Financial Management:
- Manage the salon’s budget, including expenses, payroll, and revenue targets.
- Track financial performance and prepare regular reports for the owner or regional manager.
- Implement cost-control measures and ensure profitability.
- Health and Safety Compliance:
- Ensure the salon complies with all health and safety regulations.
- Conduct regular safety audits and maintain up-to-date safety records.
Qualifications:
- Any degree.
- Minimum 1 year experience as a Salon Manager or in a similar role in the beauty industry.
- Strong knowledge of beauty treatments, products, and industry trends.
- Excellent leadership and team management skills.
Work Environment:
- Must be able to work in a fast-paced salon environment.
- Ability to stand for extended periods and perform physical tasks related to salon operations.
Salary: 15000 – 25000