Job Code: JSLP-3615
Industry: News Media
Location: Ernakulam
Job Title: Quality Executive
Job Description: A Quality Executive is responsible for ensuring that the organization’s products, services, and processes meet established quality standards and regulatory requirements. Below is a sample job description for the role of a Quality Executive:
Responsibilities may include but are not limited to, confirm your Job Descriptions with the Interviewer:
Quality Assurance:
- Develop, implement, and maintain quality standards, procedures, and systems.
- Conduct audits and inspections to ensure compliance with quality requirements.
- Monitor production processes and perform quality checks to identify and resolve defects.
Documentation and Reporting:
- Maintain accurate records of quality control tests, procedures, and inspections.
- Prepare and present quality reports and improvement recommendations to management.
- Ensure proper documentation for compliance with industry regulations and certifications.
Process Improvement:
- Identify areas for process improvement and work with teams to implement corrective actions.
- Conduct root cause analysis for defects and implement preventive measures.
- Collaborate with departments to enhance overall product or service quality.
Training and Development:
- Train employees on quality standards, procedures, and tools.
- Ensure team members understand and follow quality guidelines.
Regulatory Compliance:
- Ensure compliance with applicable industry standards, regulations, and certifications.
- Stay updated with changes in regulatory requirements and adjust processes accordingly.
Customer Satisfaction:
- Respond to customer complaints and queries related to quality issues.
- Implement measures to improve customer satisfaction and reduce complaints.
Key Skills and Qualifications:
MHA with minimum 2 years of relevant experience.