Job Code: JSLP-3639
Industry: Construction
Location: Ernakulam
Job Title: Sales Coordinator
Job Description: A Sales Coordinator is responsible for supporting the sales team by managing administrative tasks, coordinating with clients, and ensuring smooth communication and operations within the sales department. This role plays a crucial part in maintaining customer satisfaction, streamlining sales processes, and driving the team’s efficiency and effectiveness.
Responsibilities may include but are not limited to, confirm your Job Descriptions with the Interviewer:
Sales Support:
- Assist the sales team with preparing proposals, presentations, and contracts.
- Update and manage customer records in the CRM system.
- Track sales leads and ensure timely follow-ups.
Order Management:
- Process sales orders, invoices, and payment documentation.
- Coordinate delivery schedules and logistics with internal teams.
- Address and resolve order-related issues with customers.
Customer Relationship Management:
- Serve as a primary point of contact for clients to handle inquiries and resolve concerns.
- Maintain a positive relationship with customers to ensure long-term satisfaction.
Team Coordination:
- Act as a liaison between the sales team and other departments (e.g., marketing, logistics, finance).
- Schedule and organize team meetings, training sessions, and sales events.
Reporting and Analysis:
- Compile and analyze sales data to generate reports for management.
- Monitor sales performance metrics and identify trends or areas for improvement.
Administrative Duties:
- Manage calendars, schedules, and travel arrangements for the sales team.
- Ensure proper documentation and filing of sales-related materials.
Required Skills and Qualifications:
- Any degree.
- Proficiency in CRM software and Microsoft Office Suite.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Attention to detail and problem-solving mindset.
- Ability to work independently and collaboratively in a team environment.
Experience:
- Minimum 2 years of relevant experience.