Job Code: JSLP-3654
Location: Bangalore
Job Title: Supervisor
Job Description: A Supervisor is responsible for overseeing the daily operations of a team, department, or project to ensure goals and objectives are met efficiently and effectively.
Responsibilities may include but are not limited to, confirm your Job Descriptions with the Interviewer:
Key Responsibilities:
- Team Management:
- Lead, mentor, and support team members to achieve individual and team performance goals.
- Assign tasks and monitor work progress to ensure timely and high-quality completion.
- Address team concerns, mediate conflicts, and maintain a positive work environment.
- Operational Oversight:
- Ensure compliance with company policies, safety standards, and quality protocols.
- Monitor workflow and productivity, implementing improvements as needed.
- Coordinate with other departments or management to align operations with company goals.
- Performance Monitoring:
- Evaluate employee performance through regular reviews and provide constructive feedback.
- Identify training needs and facilitate professional development opportunities.
- Address underperformance and implement corrective action plans.
- Reporting:
- Maintain accurate records of team performance, attendance, and incidents.
- Prepare and present reports to senior management on progress, challenges, and solutions.
- Analyze data to identify trends and recommend operational improvements.
- Problem Solving:
- Resolve issues that arise during daily operations, including customer complaints and logistical challenges.
- Make decisions quickly and effectively to ensure continuity of operations.
Qualifications:
- Any degree with minimum 3 years of FMCG experienced preferred.
- Strong communication, organizational, and decision-making skills.
- Ability to motivate and lead a team toward achieving goals.
- Proficiency in relevant software and tools specific to the industry.
- Knowledge of industry-specific regulations and standards.
Preferred Skills:
- Conflict resolution and interpersonal skills.
- Analytical thinking and problem-solving abilities.
- Experience in process improvement and efficiency optimization.
- Ability to manage multiple priorities in a fast-paced environment.