Job Code: JSLP-3655
Location: Bangalore
Job Title: Cashier
Job Description: A cashier is responsible for processing transactions, providing excellent customer service, and ensuring smooth operations at the checkout counter. They handle payments, issue receipts, and assist customers with inquiries or concerns, all while maintaining accuracy and efficiency.
Responsibilities may include but are not limited to, confirm your Job Descriptions with the Interviewer:
- Transaction Processing:
- Operate cash registers, scanners, and other checkout equipment.
- Handle cash, credit/debit cards, checks, and other forms of payment.
- Ensure the accuracy of transactions, including providing the correct change.
- Customer Service:
- Greet customers in a friendly and welcoming manner.
- Address customer inquiries, resolve issues, and provide assistance when needed.
- Promote ongoing sales, discounts, or loyalty programs.
- Sales and Product Support:
- Assist customers in locating products and answer product-related questions.
- Upsell or recommend complementary items to customers.
- Record Keeping and Reporting:
- Balance cash drawers at the beginning and end of shifts.
- Report discrepancies or unusual transactions to supervisors.
- Cleanliness and Organization:
- Maintain a clean and organized checkout area.
- Restock bags, receipt paper, and other supplies as needed.
- Compliance and Security:
- Follow store policies, including those related to returns, exchanges, and discounts.
- Monitor for fraudulent transactions and report suspicious activity.
Qualifications:
- B com with minimum 2 years of FMCG experienced preferred.
- Basic math and computer skills.
- Strong attention to detail and accuracy.
- Excellent verbal communication and interpersonal skills.