Job Code: JSLP-3692
Location: Ernakulam
Industry: Healthcare Industry
Job Title: Assistant Manager
Job Summary: The Assistant Manager supports the Manager in overseeing daily operations, ensuring efficiency, quality service, and adherence to company policies. This role involves supervising staff, coordinating activities, and providing leadership to achieve business goals. The Assistant Manager acts as the point of contact in the Manager’s absence and plays a key role in maintaining a productive and customer-focused environment.
Responsibilities may include but are not limited to, confirm your Job Descriptions with the Interviewer:
- Assist the Manager in planning, organizing, and overseeing daily operations.
- Supervise, train, and motivate staff to achieve performance targets.
- Ensure compliance with company policies, health & safety regulations, and quality standards.
- Handle customer queries, complaints, and feedback promptly and professionally.
- Support inventory management, procurement, and cost control activities.
- Prepare and maintain reports on sales, performance, and operations.
- Monitor workflow and implement process improvements.
- Coordinate with other departments to ensure smooth business operations.
- Step in to perform managerial duties when the Manager is absent.
Qualifications & Skills
- Digital marketing with minimum 5 years of experience in healthcare industry.
- Strong leadership, communication, and interpersonal skills.
- Good problem-solving and decision-making abilities.
- Proficiency in MS Office and relevant business software.
- Ability to handle pressure and resolve conflicts effectively.